Help Guide
Reseller/Drop-Shipper Help Center!
Account and Order Information
After adding your customer’s information, search with the mobile number of the customer for whom you want to place an order from the customer section or click the “Shop as Customer” button directly from the list and set the amount of profit you want to sell on the product page of the product you want to order. Add to cart and checkout.
In case of submission of each order, it is mentioned how much money should be taken in advance for each product in Atlanta or outside of Atlanta . No order will be confirmed without payment. So you will also confirm the order with either partial or full payment from your customer, this will reduce the order cancellation rate and increase your profit margin.
Delivery information
Drop-shop ordered products are now home delivered only through Pathao Courier across united states including Atlanta (except some remote areas of St. Martin, Teknaf and those villages where roads are too impassable).
For delivery information you can also call Pathao Courier’s helpline number- 1-800-300-1000 for your parcel status or complaints.
Inside Atlanta, City Corporation ($3)
All USA(Tk $12)
Generally, orders are delivered within 24-48 hours of booking in Atlanta and 48-96 hours outside Atlanta. However, in some cases such as natural disasters, floods, political rallies or elections, it may take more time than this.
Profit and Payment Information
Return Charges + Packaging + Printing + Man Power + Other Charges 5 $ + Extra Courier Fee (if applicable) + A portion in case of product damage for each parcel totaling 5 $ to 10$ per parcel will be deducted from the drop-shipper’s account . However, if the product is wrong or faulty, there will be no return charge and we will bear the cost ourselves.
After product delivery, your account will be ready for withdrawal of profit within 3-7 days and 2 payments per month i.e. one payment on 1-5 and another payment on 15-20 will be transferred to your pre-set bank account. Minimum payout amount is 50$.
2 payments per month i.e. one payment on 1-5 and another payment on 15-20 will be made through your pre-set Bank transfer. But excluding public holidays and weekends. Also, if you have more than 100$ in your account, you can take payment through the bank.
Return and Warranty Information
To avoid fake orders we encourage our resellers to take at least 5$ or full payment in advance against each order. If advance payment is made, the customer will take delivery of the order quickly, the order will not be canceled and it will be easy to earn your profit.
Warranty information will be provided with each product on our website. The minimum can be from 7 days to 3 years and will vary from product to product. To get after sales support for any product, you can directly bring the product to our shop or display center or send it by courier to Atlanta address. In case of courier, the courier up-down fee has to be paid by the customer. However, for small issues such as how to run or how to configure, it is requested to take support over the phone instead of sending the product to us.
- Address: Atlanta, GA , USA
- Phone: 1-800-300-1000
- Email: info@anchorex.com
Things that are important to start drop-shipping business from drop-shop:
- To confirm the order, the order must be confirmed with 10$ or full payment in advance for every order outside Address and Address.
- If you do not pay us the exact amount paid by the customer to confirm the order, the COD amount will not match.
- Please confirm to the customer that order processing may take up to 72 hours and courier may take up to 3 days in Dhaka and 5 days outside Atlanta.
- Before starting the product sale, study the product well and understand it so that you can quickly confirm the order with the correct information to the customer.
- Please check the product image, video, description, etc. information yourself, if there is any mistake, let us know and fix it.
- Try to get more than one mobile number of each customer so that if one number is closed for any reason during delivery, the other number can be contacted.
- After the order is handed over to the courier, the tracking link will be given to the customer at their own risk, to make you and the customer feel at ease.
- If necessary, write and post in our Facebook group with detailed information, ie order number and what you want to know about.
- If necessary call our helpline for assistance: 1-800-300-1000 (Daily 10 AM to 7 PM)